Customer Service was very unhelpful in the fact I need a copy of my 2016 Turbo Tax Return. I have no choice at this point but to get the return from Turbo Tax, a IRS transcript is not an option. I can't even upgrade to PLUS in Turbo Tax because I didn't use Turbo Tax for 2018. There is no reason for Intuit to make it so hard to get a copy of a return you ALREADY PAID FOR ONCE for an tax audit. This is the exact reason I switched to using a CPA, they are so money hungry and make it impossible to retrieve your returns. If anyone has an idea on how to get my return from TURBO TAX please let me know. [email address removed]
