The Online program has been closed for a couple of weeks ... you could NOT have purchased any 2018 online program ... so did you accidentally buy the 2018 downloaded version ?
If so ...
You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase.
OR did you prepay for the 2019 download ? https://turbotax.intuit.com/personal-taxes/cd-download/
