Actually the reset is not needed ... the payment that did not go thru will be released automatically in a few days. Now you need to print, ink sign and mail in the return. Payment should be sent with the tax return ... or you can go online at the feds or state websites to make direct payments.
Looks like you are going to need to do a Credit Card Reset. That way we can reset it in our system and call the vendor the IRS uses to accept credit card payments and have them drop the pending charge.
In order to do this you will need to contact us via phone (because this is a public forum we we cannot collect personal info here), and we will need to gather the following information:
- Name
- Social Security Number
- Date of Birth for the Primary Taxpayer on the return
https://support.turbotax.intuit.com/contact/
After you click the link above, enter the question: "I need to reset my credit card" in the "Ask your question" box. Click "Submit" and on the resulting page click the big "CALL" button at the bottom of the screen.
