I just came off a very frustrating chat session with customer service. I subscribed to the QBSE-TurboTax Bundle last year so that I would be able to export my tax data directly from QB to TurboTax. But now I am learning that Intuit only allows this feature to function within "The normal tax filing period." So I wasted my money, AND must now spend many more hours manually inputting this data, which is what I pay for these products to handle automatically.
Why is this time limit put on a service for which customers pay a subscription? This "proper filing period" is an absurdity. The IRS allows extensions and amended returns long past the April 15 date, so why can't Intuit make this service available indefinitely?
The QBSE customer service agent could not explain this to me. Perhaps TurboTax's team can do better.
