All prior year returns (including 2018 now) must be paper filed by mail and the returns must be signed. If they have a refund only 2016 thru 2018 refunds are available now... all prior year refunds are now forfeited.
So get the fed/state forms & instructions from the fed/state website, print them, manually complete them for mailing. If he doesn't have the tax reporting forms ( ie W-2) then they can be gotten from the IRS on a wage transcript ( no state info on these) or from the SS administration.
I NEED A COPY OF MY W-2
TurboTax does not have a copy of your W-2—the Wage & Tax Statement—issued to you by your employer, (nor does TurboTax have copies of your 1099’s). You should always save those documents for your own records. You could ask the employer(s) for copies or you can get a copy from Social Security (for a fee of $86).
If you saved a pdf of your completed tax return, the worksheets will show the W-2 information you entered, but not the actual W-2.
To get a copy of a W-2 from Social Security https://faq.ssa.gov/en-us/Topic/article/KA-02501
https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-an...
You can get a wage and income transcript from the IRS: It will not show the actual W-2, 1099’s, etc, but will show the income information the IRS received. It will not, however, show your state information. It will only show the federal information.
https://www.irs.gov/individuals/get-transcript
