Was using Basic version but needed to upgrade. Took me to the online login but wouldn't let me log in. Successfully rest password but still won't allow me to log in. TurboTax then allowed me to enter Mortgage Interest anyway.
Got to form 1099B and once again found I needed to upgrade. Same process and fail as above.
The online login page that TurboTax takes me to (to upgrade and finish my return) - will not let me proceed. It shows an error message and provides a button link to try again. Trying again just seems to refresh the page.
Here's the error info that's shown:
Please try again or check back in a bit.
[TRY AGAIN BUTTON]
For answers to your questions, visit us at TurboTax.com/support.
If you can’t reach us online, give us a call at 1-800-4-INTUIT, and select the option for TurboTax.
