In TurboTax Online, you can't Clear
& Start Over after you've registered.
If it's convenient, consider opening a new account under a new
username. Up to 5 accounts can be
tied to the same email address.
Here’s how:
-
Sign out
of TurboTax Online.
- Select the TurboTax Online
product you want to use for the second return and proceed.
- On the Create your account screen, set up a new
login for the second return.
- You can reuse your email address if you want to
receive e-file notifications for the second return.
- Up to 5 accounts can be tied to the same email
address.
After you've created the new account, you can start
working on the second return.
Otherwise,
try to post another question about your specific problem and someone should be
able to help you fix it.
[edited with new content on 02/13/17]
