I never see a File tab and step 1. It’s never presented to me. I read screens VERY carefully. Every year, I receive an email from TT announcing my produt will be available soon. Make sure I have the correct product chosen (mine is Deluxe $69.99) and credit card and shipping info is correct. It says $69.99 will be my total. It says I can sign in to see my full product description (I does not say there’s been any changes), mentions changing to Windows 10 from Windows 7, then gives me a deadline to make changes (by 10-31-19, for next year). There is No Mention of any other fees, even in the small print! With their 60 day guarantee of satisfaction— it’s way past 60 days before you get the inflated surprise fees! So when I respond to this email (with little time before deadline!) and choose my regular produt— They’ve Got Me. They’ve Changed my fee to e-file state from the agreed upon $24.99 to $39.99 without giving me a way to correct it.
