Edited. 🙂
Did you keep a hard copy or PDF copy of the filed returns?
Check with TT if the email address you used 'n' number of months ago is still on its records. Do you have a copy of the acknowledgment when you paid for the support?
Since the fed and tax authorities rejected your return, start TT, update the s/w, then open your return. A quick review might show a few reasons.
