Unable to efile taxes after extension

Hi, I filed an extension with TurboTax for both state and federal returns in April and paid more than I owed to avoid penalties. I also received confirmation emails indicating both extensions were approved. I had everything saved in TurboTax thinking that I can come back and finish before October 15 deadline.

 

Now I'm trying to file my taxes but after logging in, I don't see anything regarding filing my taxes for 2018. It's showing that my state taxes were e-filed and accepted which is not true because I only filed for an extension. For federal it doesn't even show anything. There's an option to "amend" my return but that doesn't sound like the right option since I haven't filed yet. There's an option to download my return but it just errors out all the time. I started thinking that something is screwed up with my account. Could I be missing something? Anyone else seeing similar problems?

 

Here is what it looks like:

Screen Shot 2019-10-06 at 10.47.34 PM.png

 

Thanks a lot.