j-sherman28
New Member

I can't log in keep getting an XML error code

I keep getting this when trying to log in and do 2018 taxes:

 

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>6CC[phone number removed]6</RequestId>
<HostId>
vGLAJAnivN4XDwMdZ/COZndqyt9auneOAZzZBjjsgXq4WXLf8FYJQ0PyY4ynJpTGlJMvbiOHL6k=
</HostId>
</Error>
‎October 6, 2019 6:40 AM
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