@alexutopia I also found this information that may apply in your situation.
https://ttlc.intuit.com/community/tax-topics/help/turbotax-online-logged-out-after-successful-login/...
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
