The second link above is for TurboTax Full Service, a new service upgrade for TurboTax Live where the CPA/EA tax expert actually prepares the return after you turn everything over to them.
Regular TurboTax Live is a bit different from Full Service. In TurboTax Live you prepare the return but can ask questions of a CPA/EA during preparation, and they will review your return prior to filing.
FAQ: What is TurboTax Live?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191
You can still ask questions of TurboTax Support (see first link in comment above) even if you don't purchase one of those products, as long as you are in a paid edition (PLUS or higher).
