That's was it, mesquitebean. Thank you! I was victim to "Many people end up with more than one account without realizing it. " Found an account under my email address that was different from the account under a user name. Both use the same email address for notification as you postulated. Not only did I find my 2018 download but also the 2016. So I now have the last 3 years all on one (new) computer, so I should be good. Thanks so very much!
