Here's how you can get a number to phone TurboTax Support, and they can ask you for some info from the CD.
You can use the form at the link below to schedule a call back, or it may provide a number. Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday
Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.
https://support.turbotax.intuit.com/contact
