@ jerrycw54 wrote:
You best give me back my $69.99 back now
This is mainly a user community forum, not a direct route to TurboTax Support. Nothing account-specific can be handled here. You can phone TurboTax Support as tagteam suggested above, but you may have an easier method.
You didn't say what product you are referring to. If purchased directly from TurboTax, then the only products I know of with a price of $69.99 are the desktop versions (CD/download) of 2015 or 2016 TurboTax Deluxe. If you bought 2015 or 2016 desktop software in the last 60 days, you should be able to use this online refund request form:
https://support.turbotax.intuit.com/forms/refund-request.jsp
