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@cole_reese wrote:

I have experienced the same thing just now.  I found an "unsaved turbotax document", but all it had was some carryover information from my 2017 return.  All the K-1 information and 1099 information that  I had downloaded in to the return or manually typed in has disappeared.  So frustrating.  What is the point of using Turbotax year after year if this stuff is going to happen?  I've probably lost 10 hours of work!


Please explain more.   Start by stating what product you are using--Online TurboTax or desktop software?    If desktop software, is it for PC or Mac?

 

If you are in desktop TurboTax, and the tax data file you open is acting like it's a recently-started one, consisting only of the info transferred in from 2017, then you likely have another data file.   Search your entire computer for any file ending in *.tax2018 and also look in the Recycle Bin.      If you are using Online TurboTax, then you may have multiple accounts, and we can tell you how to look for another account.