Kerry wrote:
"I am not sure what edition I used, but i do know it was not free because we own another rental house and I also do a small business out of my home."
If you had those rental and business income items in your 2017 return, then you likely used the Self-Employed Edition last year. Did you pay for the 2017 product last year? If you DID pay for it last year, then access to the 2017 return should not be locked.
And are you saying you have already tried to efile a 2018 return, which was rejected? As VolvoGirl said above, when efiling 2018 you would say the 2017 AGI is 0.
When you paid for the 2018 return in order to efile this year, that should have unlocked all prior returns in the same account. What edition are you using for the 2018 return?
So if you have paid for the 2018 return, it's not clear at all why the 2017 return is still locked. Or maybe I'm not understanding the whole picture.
