Get your taxes done using TurboTax

First switch to the FORMS mode and look for any red ! marks on the list to the left  to see if there is a step you missed ... click on it to bring the form forward and look for any red/pink sections that need attention.  If that doesn't work then call support for guidance.

 

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number