Get your taxes done using TurboTax

baileyb75 

You again said "yes" to question #1, which is not a "yes or no" question.   It asked you to choose one of those three things I mentioned.     So I'll assume that means you have already filed your 2018 return, so that's why my instructions have been geared to that circumstance.   If you haven't filed your 2018 return, then the steps are different.

 

Please confirm that you are using Online TurboTax through a browser and not using the Mobile App on a mobile device.

 

With such few things in your list of left column menu items, it makes me think that you may not have fully opened the filed return or may be using the mobile app.   You appear to be missing about 7 items.  

 

After you log into Online TurboTax, you have to open the return back up.  Did you click on "Add a State" to open your already-filed return back up as I instructed in my first list of instructions above?

   NOTE:  The "Add a State" link is not related to the left menu column.   The "Add a state" link is found either on the Tax Home page itself or in the section "Your Tax Returns & Documents."  It may be in a little box.

 

If so, after you clicked "Add a State" and the return fully opens, do you see the rest of the left menu items I listed?

 

NOTE:  Do NOT click on "Amend".