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Get your taxes done using TurboTax
I tried to open my 2018 return that I filed last April using Turbo Tax software downloaded to my Mac desktop. I need to file a amended return.
When I try to open the file, a message pops up stating that my state ,(Calif), program needs to be installed.
I follow the prompts, it shows it downloading. Then it states " Congratulations, State program is now installed!
Yet ,when I then try to open the return again, the same error message pops up. Tried it several times.
I also tried starting a new return and followed the prompts to download my state program. It when thru the download and installation process, but still cannot open my original 2018 return to do the amending. Same error message comes up.
‎July 13, 2019
4:35 PM