It was all submitted 3 March and marked as "accepted". I was expecting money back from the federal and VA gov and owed the MD gov. Even though it said "accepted" it looked like MD hadn't been paid and I hadn't gotten any money back so I called turbotax a few weeks after filing and was told the MD taxes had been paid out of the return from the fed and VA returns. The amount was about the same but still seemed off, when I said this I was told everything was fine and not to worry, the rest had been used to pay turbotax. Turns out, turbotax took more out of my fed return than is stated in my billing details, VA has been trying to get a hold of me to sign a verification letter and MD charged me late fees since they were never paid. This time when I called I got a CPA and she was able to explain that turbotax doesn't pay the state and showed me the form where it said I needed to pay the state so I should have caught it there back in March (although it took her two times to remember where it was on the site and looking for it now to reference it I can't find it) but I still can't figure out why the first person I spoke with back in March clearly didn't know what they were talking about and makes me hesitant to use the program going forward since I can't trust their advice if I have a question and will just have to do all the work myself to figure out whats going on (in which case - why pay for this service?).
