This is not a chat site. If you are using other than the Free Edition and want to speak to someone at TurboTax support, you can set up a phone call on weekdays from 5 AM to 5 PM Pacific time using this link: https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
It may be faster just to post your question on this site and someone will try to answer it unless it is a billing issue.
