That's odd. A return with money in box 10 and no form 2441 should not pass the error check in Turbotax and should not be accepted by the IRS. Do you have a number on line 21 of schedule 1 marked "DCB"?
If you are willing, use "send file to agent" it will create an anonymous version of your return and upload it to the tech support database. Post the token number here, it may help review the situation.
TurboTaxOnline
1. Sign into your online account.
2. Locate the Tax Tools on the left hand side of the screen.
3. A Drop down will appear. Click on Share my file with agent.
5. This will generate a message that a diagnostic copy will be created. Click on OK, the tax file gets sanitized and transmitted to us.
6. Please provide the Token Number that was generated onto a response to this thread.
TurboTaxDesktop
1. Click into your return.
2. Click Online and select "Send Tax File to Agent".
3. This will generate a message that a diagnostic copy will be created. Click on OK, the tax file gets sanitized and transmitted to us.
Please provide the Token Number that was generated onto a response to this thread.
