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TurboTax online is the worst since it is not supported 24/7 and when they are open they don't answer the phone or return emails. TurboTax online SUCKS.
Got tricked by online offer … thinking I was buying a download of self-employed instead I go an unfamiliar version of the program that does not work... no flexibility and no live support can be reached when you need them. I have made four attempts since April 12th to contact only to be put into an AI loop that is frustrating and I feel like I have been mislead by TurboTax and ripped off.
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June 7, 2019
5:50 PM