I suspect it's because I had to do a clean install of my iMac? I did my taxes ... as I have every year since 2007 ... with TurboTax Home & Business. Now I want to reopen my 2017 return since I might have to do an amended return. It won't let me because it says I need a State, which is CA, and which I ALREADY purchased when I did my taxes for that year. How do I prove I already paid for it? It also seems that perhaps I might have had another account ... since you guys only show the last few years, when, again, I've been using TurboTax since 2007. I talked to a rep, for a long time and she was going to send me I believe a Request form, to get my earlier returns. NOW I always make a PDF copy, but in the beginning I didn't. We checked that both of my email addresses were correct. She said she was going to send to both my newer and older email accounts, but nothing ever arrived?! That was two weeks ago. Yes, I checked in my Junk and Trash folders.
