After using turbotax for 10+ years we have now changed to credit karma. I tried to file our taxes today and got to the end and received a message saying now we have to pay. Um WHY? The message said because we have a schedule 3 nonrefundable credit blah blah blah. Not only did they want us to pay, but they wanted us to pay $39.99 each for federal and state then pay to have those fees taken from our return instead of using a debit/credit card (we don't have either). I'm not losing $120 of our hard earned money to these crooks. So did some research and found credit karma was completely free to file our federal tax return, there is a fee to file state. I'll go to my state website to file for free. We will no longer be using turbotax.
