If you used TurboTax Free File Program, ended up not meeting the qualification to use that version and now need a paid edition, I can tell you how to either get to a paid Online Edition or how to download your already-started *.tax2018 data file to downloaded software to finish the return offline. That's the only method that would not require starting over.
Did you use Online TurboTas last year for 2017? If so, and if your 2017 info transferred into your 2018 TurboTax Free File Program return, you can download the *.tax2018 data file which contains the transferred info and finish it in desktop software (CD/download) without starting over.
If you wanted to use an online product, however, i.e., Online TurboTax instead of the Turbo Free File Program you didn't qualify for, you can no longer use the same account (User ID) that you used for Turbo Free File Program. To switch to Online TurboTax and upgrade, you'd have to have another account or create a new account (User ID) at Online TurboTax. If your 2017 info is in the account with TurboTax Free File Program, however, then when you start a new Online return, the 2017 data will NOT transfer into the other/new account.
