Reset password not working

I tried to reset my password and it sends me a 6 digit code and then i enter it and it still asks me for my password!  I put in a new one, it doesn't accept it.  Then I request a recovery.  it asked for my "OLD email" and my "NEW email".  They are the same because I don't have a new email.... i just need access to my account! 

So, I am stuck in this infernal loop.  How can I just get my password reset and move on?