Terrible customer service (or should I say NO SERVICE!). I have reached out to Intuit twice now in writing to try and get an answer from them on the charge for the State download and still no response after two weeks. I had heard that they have terrible customer service but this is just outrageous. It is a wonder they are still in business. So after years of using TurboTax, I will be taking my loyalty elsewhere, letting my money do the talking in response to their no response!
