This type of rejection most times occurs when the Employer Identification Number (EIN) differs from what the IRS has in its database.
To correct: Please open your return in TurboTax.
- In the search box type: W-2
- click on Jump to W-2
- On the W-2 summary screen, click Edit next to each W-2 on the return and make sure the EIN in Box b exactly matches what's on your W-2 form. If not, make the correction.
- Next, make sure the info in the Employer's Name and Address fields match your paper W-2. If not, make the correction.
If you were able to correct the return with the information above, you can now re-transmit the return.
If you were unable to resolve your issue with the solution provided above, here are your options:
- Contact your employer to make sure their EIN and name on the W-2 they sent you match.
- If your W-2 is incorrect, correct the information in TurboTax and re-transmit your return.
- Ask your employer to send you a corrected W-2 for your records.
If neither of the options above does not work, you can mail in your tax return. The IRS won't let you e-file a return if the EIN doesn't match what's in their database.
https://ttlc.intuit.com/replies/3301375
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