It is wrong. They are basically selling your information, see the EULA:
5. YOUR PERSONAL INFORMATION. You can view Intuit’s Privacy Statement provided with the Services and on the website for the Services. You agree to the applicable Intuit Privacy Statement and any changes published by Intuit. You agree that Intuit may use and maintain your data according to the Intuit Privacy Statement, as part of the Services. This means that Intuit may use your data to improve the Services or to design promotions and to develop new products or services. Intuit is a global company and may access or store personal information in multiple countries, including countries outside of your own country to the extent permitted by applicable law.
Other similar, and in my opinion better services do not charge for the preparation / filing and do allow you to delete your account if that is what you want, although they make keep some of the data even then. They know most people will not bother with the hassle of calling to delete your account, hence the reason they make you do it. Nothing purported as free is actually free. You are paying for it somehow. This post has been deleted once already, if it happens again I will wall paper it around the internet.
