I'd suggest going into person too. I went into person, with H&R block, and they're able to play with the qualifications to give you the most money back.
Technically if grants/scholarships are more than tuition and fees only, that amount is taxable, because it counts as income. Even though we get grants and scholarships for living expenses that our (and parent's) income don't make up for, it counts as income which is taxable.
However, if you claim American credit opportunity, it should fix this.
Online is a generator response. While someone in person can play around with the numbers and see if you can qualify elsewhere to give you the most amount back.
