Ask them ... no one in this forum can answer that question.
Now one of my clients had this issue last year and it took 8 months to resolve ... small company and the employer mailed in the W-2 & W-3 which means they needed to be manually entered or scanned. Only she had this issue out of all the employees so who knows what went wrong ? The SS administration and IRS never gave an explanation but the employer had to comply with the government request for information.
