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Get your taxes done using TurboTax

Ask them ... no one in this forum can answer that question.

Now one of my clients had this issue last year and it took 8 months to resolve ... small company and the employer mailed in the W-2 & W-3 which means they needed to be manually entered or scanned.  Only she had this issue out of all the employees so who knows what went wrong ?   The SS administration and IRS  never gave an explanation but the employer had to comply with the government request for information.