See the TurboTax FAQ below for instructions on account recovery.
"Forgot your TurboTax Online User ID or Password?"
https://ttlc.intuit.com/replies/3302318
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
