Get your taxes done using TurboTax

Did you receive your IRS refund, or your state refund?  That letter is normally sent if you (a) ask to pay your fees from your refund, and (b) your refund is delayed by the IRS for some reason.  If you did receive your refund and the deduction was processed (plus the $39.99 service charge) that sounds like an accounting mistake or a scam email and you may want to call customer support. <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300041">https://ttlc.intuit.com/replies/3300041</a>