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Get your taxes done using TurboTax
To start a new return in the online version of TurboTax:
- Sign out of the current account and close the browser window
- Clear your history & cookies
- Then you should be able to use a new account in TurboTax without any issues. If you still experience difficulties, try using a different browser as well, such as chrome or firefox.
If this doesn't fully answer your question, please provide additional details.
‎June 7, 2019
3:11 PM