Thanks for venting. Quicken was sold to an independent company. The downloads went live on November 9, I think, don't know where the Nov 1 date came from, although they do like to lock in pre-buyers with the Advantage program (that deadline was Nov 6). Some users have reported problems downloading and installing turbotax and I think (although I don't have official confirmation) that it may have been temporarily withdrawn to fix a bug or 2. That's probably best in the long run especially since you can't file a tax return for at least 2 months anyway. I would first make sure you are logged into the right account (sometime people create duplicate accounts, use this https://myturbotax.intuit.com/account-recovery/
If you don't locate your download, I would suggest waiting a few days and try again, or call the support phone number and bug them directly.
