How does your product not have this functionality? You should probably hire better product managers. Oh but if you want your previous years AGI you need to pay TurboTax for it! So I am now unable to e-file unless I pay TurboTax 3 times!?!?!?!
1. I paid for the TurboTax e-file service last year.
2. We have to pay for the E-file service this year on my wife’s account. Her taxes are more complicated.
3. I have to pay TurboTax to get my AGI from last year (that I already paid for) to complete the e-file on my wife’s account which she is already paying for...
Feels like I’m being extorted by TerribleTax. If you want money and to not leave as bad of a taste in your customers mouths. Why not create a feature with a fee to merge the accounts?
