(An agent from Turbo Tax sent me this:) I did get through to a person at the IRS.
Call
the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When
calling the IRS do NOT
choose the first option re: "Refund", or it will send you to an automated phone
line.
So
after first choosing your language, then do NOT
choose Option 1 (refund info). Choose option 2 for "personal income tax"
instead.
Then
press 1 for "form, tax history, or payment".
Then
press 4 "for all other questions."
Then
press 2 "for all other questions." It should then transfer you to an
agent.
