I have already asked for them to send me a transcript in the mail because I don't have any bank accounts, auto loans, car loans or anything like that to verify my identity. The only problem is how long it is going to take to receive this paper work! It really upsets me because I already have an account. I do remember the username but the password I have no idea. I have no access to that old e-mail address and I have a new phone number. There should be other ways to verify your identity when these things happen because I know it has to happen a lot. We only use are account once a year to file taxes and thats it. So when a new year comes and we have to file a lot of us don't remember the information and don't have access to old accounts. So there is no other ways to get my account back?
