I’ve had the same miserable experience. Some of the queries are inexplIcable. They referred to forms that don’t exist. Or at least i can’t find them. And customer support didn’t seem to know any more than I did. I was told that I’d need to enroll in an extra level of membership for $50 to get CPA advice. And that they are backed up for 2 weeks. This was not the case in previous years . And you have to log in over and over. I used To be a big TurboTax fan. Not any more.
