If the IRS is holding your refund, mailed you a check, or they reduced or offset
your refund to the point where it’s not enough to cover your TurboTax fees,
you'll receive a Request
for Payment email, which includes instructions on how you
can pay your TurboTax fees (minus the Refund Processing fee, if any).
-
If you do not pay your fees within the time frame specified in
the email, you’ll receive 2 additional Account Debit Pending reminder
emails.
-
Finally, if your fees are still unpaid 45 days after your
original estimated refund date, we’ll debit your bank account for your TurboTax
fees and you’ll receive a Debit
to your bank account has been initiated notification
email.
Note:
If the IRS releases your
refund after you've
paid your TurboTax fees, we won't deduct your TurboTax fees twice. However, we
still deduct the Refund Processing fee, if any.
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