Ok ... don't bother getting in the TT tech support help line since they cannot help you.
You need to track down the refund first at the IRS & then at the processing bank if the IRS didn't grab some.
Start with IRS .... <a rel="nofollow" target="_blank" href="
https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>
If they kept some ... <a rel="nofollow" target="_blank" href="
https://www.irs.gov/taxtopics/tc203">https://www.irs.gov/taxtopics/tc203</a>
If the processing bank is to blame ... check your status at <a rel="nofollow" target="_blank" href="
http://www.sbtpg.com">www.sbtpg.com</a>
24-Hour Automated Customer Support: (800) 717-7228
Live Taxpayer Support: 1-877-908-7228 <a rel="nofollow" target="_blank" href="
https://cisc.sbtpg.com/contact.aspx">https://cisc.sbtpg.com/contact.aspx</a>
