We are unable to review your account in this forum, but see the FAQ below for some common reasons why you may not be able to e-file:
https://ttlc.intuit.com/replies/3302281
If you do not believe any of the reasons in the
above FAQ apply to you, please see the instructions in this FAQ for how to
switch from mail to e-file:
https://ttlc.intuit.com/replies/3985787
If you are still unable to e-file, please Contact Customer
Support: Contact Customer Support
