you're stating is the obvious, I already admitted that I shouldn't of put her information at but that still doesn't fix the underlying issue that if someone is to put YES I have am agreement with the other parent and YES the other parent is claiming their software should NOT be prompting us to STILL put in the child's SSN .
either option you're promoted to put it in , when instead of could be an oh , oops you're not claiming you're child's information should not be on this return and this is why prompt that avoids this as well for the ones that are just honestly filling out the information that is being asked
"The dependent interview is confusing since it asks about custody without really explaining what that means. That can lead you to answer the questions in a manner that gives credits to both parents when they both live with the child which is not allowed. The child can only be on one parents tax return and not on the other at all."
your words not mine , it is confusing and their software shouldn't be giving credits to BOTH parents if it was answered that one ISN'T claiming
