The TurboTax Software does not allow the State to be e-file and the Federal mailed in. You will either have to print and mail both in or e-file both. The Federal and State can be e-filed together or you can e-file the Federal and mail in the State, but not the other way around.
To fix the loop that you are stuck in, go to :
- File
- Click on Start for Step 3
- Click on change filing method
- Read anything you see in grey or red to help you move forward with finishing your Federal and State Returns
Please see the following TurboTax FAQ for more information: https://ttlc.intuit.com/replies/3301358
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