Your return is rejected by the IRS, not TurboTax or any other tax prep vendor. And the IRS would reject your SSN on if your return had actually been filed, not just because you had started with another tax prep vendor.
You need to go back to that other tax prep vendor and ask if your return has actually been filed. If so, then your return can't be erased - it's already on its way to the IRS. Ask the other tax prep vendor about the return and refund status.
Note that there are other reasons why your SSN may be rejected: identity theft, someone else claimed you on their return, etc. Look up the rejection code and message on TurboTax (Search ttlc.intuit.com) to see what the exact reason for rejection was.
