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You will need to contact TurboTax support for this situation as I don't think we are talking about the same thing which is confusing to both of us ….
Go to this website to contact TurboTax support during business hours - <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>