Hello,
Sorry for the confusion. I was initially under the impression is that maybe I had two different logins and that is why I could not find it and in an earlier conversation with your support team under ticket# ######, it was the only conclusion that she could come up with.
To answer your question, I no longer have the old computer. I did transfer the 2016 files to a jump drive from my old computer and they show up in an unviewable format.
I do not have the *.tax2016 data file.
I do not have the 2016 software on my computer
All of the files I have saved were initially as a PDF and when transferred to my new computer they are unreadable.
